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Terms of Service

Effective Date: September 16, 2026

These Terms of Service ("Terms") govern your use of flyphome.comand the services reached through it: the website and its property tools, the AI chat assistant, the client portal, text-message updates, video calls and electronic signing (together, the "Services"), operated by FLYP CO.("FLYP," "we," "us," or "our"). By using the Services you agree to these Terms. If you do not agree, do not use the Services.

These Terms cover the Services. The renovation itself, or a purchase of your home, is governed by the separate written agreement you sign, which controls if it conflicts with these Terms. A plain-language summary of the pay-at-closing agreement is at How the FLYP process works.

1. Eligibility

You must be at least 18 and able to enter binding contracts. If you use the Services for a company, brokerage or estate, you represent that you are authorized to bind it.

2. What FLYP Does

FLYP offers three programs, each on its own written agreement:

  • Pay-at-closing renovation. We plan, fund and manage a pre-sale renovation. The contract price, plus sales tax, any signed change orders and the county recording fee, is paid from the sale proceeds at closing. There is no interest during the work or for six months after completion; after that the balance accrues interest at 1.5% per month, and it becomes due ten months after completion whether or not the home has sold. The obligation is secured by a deed of trust on the property. The same structure can be used on a home you are buying.
  • Paid remodeling. A conventional remodel you pay for on the schedule in the agreement.
  • Sell as-is. A cash offer to buy your home, on the terms of a purchase and sale agreement.

Renovation work is performed by Green State Restoration, LLC, a licensed and insured Washington general contractor, under its own project management and with a written one-year workmanship warranty on the renovation. Your written agreement identifies the contracting party for your project.

FLYP is not a real estate brokerage, a lender, an appraiser, or a law or tax firm. We do not list or market homes for sale, and nothing in the Services is legal, tax, lending or investment advice.

3. Estimates, Valuations and Projections Are Not Offers

The property values, renovation costs, equity projections, comparable sales, cash-offer ranges and package suggestions shown on the website, in the wizard, in reports, or by the chat assistant are informational and illustrative. They are not an appraisal, a guarantee of value or sale price, or a binding offer to fund, build or buy. Whether we take on a project, the scope, the price and the terms are decided case by case and only in a signed written agreement. Property data comes from public records and third-party providers and may be incomplete or out of date; verify anything you rely on for a financial decision.

4. Accounts and the Client Portal

  • Portal access is by invitation only, tied to the email address we invited. Sign-in is by one-time code; keep your email account secure and do not share codes.
  • You are responsible for activity under your access. Tell us at once if you think it has been used without your permission.
  • The portal may show estimates, schedules, documents, photos and balances. Those views are for your convenience; the signed documents and our written statements control.
  • We may suspend or remove portal access when a project ends or if these Terms are violated.

5. Content You Upload or Send

You keep ownership of the photos, documents, notes and messages you upload or send. You give FLYP and the people working on your project a non-exclusive, royalty-free license to store, copy, display and use that content to deliver the Services and run your project, and to keep it in the project record afterward. You represent that you have the right to share it and that it does not contain anything unlawful, infringing or malicious. We may remove content that violates these Terms. Photos our team takes of completed work may appear in our marketing without your name or address; tell us if you do not want your property shown and we will not use it.

6. Electronic Signatures

We deliver documents for signature electronically. Before you sign, you will be asked to consent to use electronic records and signatures under the federal ESIGN Act and Washington's UETA. Your electronic signature is as binding as a handwritten one. You may request a paper copy of any document or withdraw your consent before signing by contacting us. Some documents, such as the deed of trust, must be notarized and are signed outside the Services. For each signing we keep an audit trail (who signed, when, from what network address and device).

7. Text Messages

By opting in you agree to receive project text messages from FLYP at the number you provide. Message frequency varies. Message and data rates may apply. Reply STOP to cancel and HELP for help. Carriers are not liable for delayed or undelivered messages. Consent is not a condition of purchase.

8. Video Calls

Video calls may be recorded, transcribed and summarized for the project record after notice to everyone on the call. Do not join a call from a place where others who have not consented can be recorded. Do not record calls yourself without the consent of everyone on them, as Washington law requires.

9. The AI Chat Assistant

The website assistant is automated software. It can be inaccurate or incomplete, it cannot commit FLYP to anything, and its answers are not legal, tax, lending or investment advice. Conversations are stored and reviewed by our team. Do not enter Social Security numbers, account numbers or other sensitive financial details.

10. Acceptable Use

You agree not to:

  • Provide false or misleading information, or impersonate anyone.
  • Use the Services for anything unlawful, or in violation of anyone's rights.
  • Scrape, crawl, or bulk-download the Services or their data without our written consent.
  • Probe, interfere with, overload or attempt to bypass the security of the Services.
  • Upload malware, or content that is infringing, defamatory, or harmful.
  • Use another person's portal access or sign-in code, or access a project you are not a party to.
  • Send spam or unsolicited messages through the Services.

11. Intellectual Property

The Services and their content, including text, graphics, logos, software, models, templates and design, belong to FLYP CO. or its licensors and are protected by intellectual property law. You may not copy, modify, distribute or create derivative works from them without our written permission, except for your own project documents and the content you own under Section 5.

12. Third-Party Services

The Services use third-party providers for hosting, email, text messaging, mapping, property data, video and AI, listed in our Privacy Policy. We are not responsible for those providers' services or for linked websites we do not control.

13. Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE OR SECURE, OR THAT ANY VALUATION, ESTIMATE, PROJECTION, CASH-OFFER RANGE, PROPERTY DATA OR ASSISTANT ANSWER IS ACCURATE. THIS SECTION DOES NOT LIMIT THE WORKMANSHIP WARRANTY OR ANY OTHER WARRANTY IN A SIGNED WRITTEN AGREEMENT.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, FLYP CO., Green State Restoration, LLC, AND THEIR OFFICERS, DIRECTORS, EMPLOYEES AND AGENTS ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, USE OR GOODWILL, ARISING FROM YOUR USE OF THE SERVICES. OUR TOTAL LIABILITY FOR CLAIMS ARISING FROM THESE TERMS OR THE SERVICES WILL NOT EXCEED $100. THIS SECTION APPLIES TO THE SERVICES ONLY; LIABILITY UNDER A SIGNED WRITTEN AGREEMENT IS GOVERNED BY THAT AGREEMENT.

15. Indemnification

You agree to indemnify, defend and hold harmless FLYP CO.and its officers, directors, employees and agents from claims, damages, losses and expenses (including reasonable attorneys' fees) arising from content you upload, your violation of these Terms, or your violation of any law or third-party right.

16. Governing Law and Disputes

These Terms are governed by the laws of the State of Washington, without regard to conflict-of-law rules. Disputes arising from these Terms or the Services will first be addressed through good-faith negotiation. If not resolved within 30 days, they will be settled by binding arbitration in King County, Washington, under the rules of the American Arbitration Association, and you waive any right to a jury trial or to participate in a class action. Either party may seek injunctive relief in court to protect intellectual property or confidential information. Disputes under a signed written agreement follow that agreement's dispute clause.

17. Changes, Suspension and Termination

We may change these Terms by posting the revised version here with a new effective date; continued use after that is acceptance. We may suspend or end your access to the Services at any time for violation of these Terms or to protect the Services, and we may retire features. Ending access to the Services does not end a signed written agreement, and Sections 5, 11 and 13 through 18 survive.

18. General

If a provision is unenforceable it will be limited to the minimum extent necessary and the rest remains in effect. Our failure to enforce a provision is not a waiver. These Terms, the Privacy Policy and the Cookie Policy are the entire agreement about the Services. You may not assign them without our consent.

19. Contact Us

FLYP CO.
Seattle, WA
Email: admin@flyphome.com

FLYP